People Strategy

Complex Investigations

Fair and transparent investigations, led by trusted external experts

We offer expert support for complex investigations within large businesses, especially those involving sensitive situations, a large workforce, or senior leadership.

We understand that certain matters require impartial, external oversight to ensure fairness and thoroughness throughout the process, and that’s where we come in.

Our team provides comprehensive investigations, handling everything from confidential interviews to delivering a detailed report with suggested outcomes. We assess each situation with care, advising on potential risks and outcomes, as well as ensuring that senior leadership and board members are fully informed and supported in their decision-making.

Our approach not only helps resolve sensitive issues but also guides businesses through the complexities of legal and ethical implications, ensuring a fair and transparent process. With Oculus HR’s support, businesses can navigate difficult situations with confidence, knowing that every aspect is handled with expertise and discretion.

Specialist support for challenging and sensitive investigations

At Oculus HR we recognise that investigations often arise from grievances or misconduct, but we also specialise in handling the most complex and serious allegations with expertise and impartiality.

Our clients trust us to support them across a wide range of sensitive cases, including:

  • Fraud, bribery and corruption
  • Regulatory/ombudsman complaints
  • Compliance, ethics, and professional standards issues
  • Bullying and harassment
  • All forms of discrimination
  • Multiple/complex allegations

Such cases can pose significant risks to your organisation, especially when they involve senior staff members. They demand a more detailed and extensive investigation process. Unfortunately, we’ve seen the negative impact when these cases are managed by internal teams who lack the necessary expertise.

That’s why we believe complex and sensitive investigations should be handled by specialists. Our experienced investigators come from diverse professional backgrounds, ensuring your organisation is supported throughout the process in a fair, thorough, and timely manner. We provide the objective oversight and strategic advice needed to handle these matters with care and precision.

Impartial, expert investigations for complex workplace situations

Here’s how Oculus HR can help you navigate complex investigations with impartiality, expertise, and ongoing support, ensuring a fair and thorough process from start to finish.

Impartial, external oversight:
We provide independent and objective investigation services, ensuring fairness and thoroughness when internal teams may not be suitable for handling sensitive matters.

Expert investigation:
Our team conducts in-depth investigations, carefully reviewing all relevant details and delivering an unbiased report with clear recommendations for action.

Support for all parties involved:
We offer dedicated guidance and support throughout the process, ensuring respect for all parties’ positions and maintaining a fair, balanced approach.

Risk assessment and advisory:
We continuously assess potential risks and provide strategic advice on possible outcomes, helping you navigate complex situations with confidence.

Ongoing support:
Our team remains available throughout the investigation, offering continued assistance and ensuring a successful resolution to the issue at hand.

Collaboration with senior leadership:
We work closely with senior leadership and board members, aligning decisions with company values and long-term strategic goals.

  • We engaged with Oculus HR mid 2023, we were looking for support across the business from the HR function and Oculus HR were able to come in and seamlessly work with our managers and teams. We worked with them for 7 months and they had a positive impact in a very short space of time.

    They were able to offer support with the day to day HR function and as well as from a strategic view. We had a positive experience  working with the Oculus team.

  • Since we started working with Oculus HR we can now get on with our day jobs knowing that the team will help us manage our HR and will keep us updated with any significant changes that we need to be aware of.

     

    Oculus HR have helped us update all our policies and procedures inline with current legislation and also manage some difficult personnel issues with the minimum of fuss.

  • We initially chose Oculus HR because they offered a good value package, with knowledgeable and experienced practitioners, and are also based locally.

     

    We’ve built an excellent working relationship over a number of years, with prompt, reliable and always helpful, up to date, information and guidance on all HR matters – this has proved to be an invaluable service for the Council.

  • We wanted a local company that could help us navigate the minefield of staff issues, ensuring we were following the right protocols at the right time.

    Having the Oculus HR team there to refer to has made a real difference to Lee and I. We both feel we can speak to anyone at Oculus at any time, about any staff-related issue, and we never feel judged or unsupported.

    We initially worked with a remote independent HR company, but everything was online, and at times, we felt like we were left to make decisions on our own without the necessary expertise. This created a sense of uncertainty, as we worried about making the wrong decisions or jeopardising the business. Managing staff is never easy, so having the Oculus HR team always available to listen and offer advice has made a huge difference. Just knowing we can pick up the phone, talk to someone, and receive expert guidance and support has greatly improved our working lives.

  • We liked the fact that Oculus HR were local to ourselves, providing face to face support to feel part of our team. From the outset they felt like a great cultural fit with our business and had a very flexible approach. 

    The team helped us identify gaps in our processes and kept us abreast of changing legislation, giving us confidence that we have everything in place for our HR needs.

    Oculus HR provided us with a solid platform to manage our day-to-day HR requirements in-house. They are also there for us whenever we need more specialist support or advice, providing an extremely professional and responsive service.

  • We chose Oculus because it’s a local company, run by local people, but more importantly Oculus ‘gets’ what it’s like to run a small independent business and pragmatic support/outcomes.

    They’ve had a huge and positive impact in a number of situations e.g. when taking over a business and the HR setup for this, staff management (absence management support etc.), and it’s important for me to have the connection with the team, to know the support is there if/when needed.

    We have over 50 employees and I feel an HR partner that understands the real-life of our business is essential!

  • We chose to work with Oculus HR because of their honest and clear approach. They have given us the confidence to know we are taking the right steps at the right time, and are treating our people fairly and in line with the law.

    Oculus HR ensured that we have the proper systems in place, saving us time and money by getting it right the first time!

  • Oculus HR provided expert HR support that allowed us to focus on our core operations. Their guidance has streamlined our HR processes, improved compliance, and enhanced employee satisfaction.

    They made a significant difference in our business by bringing specialised HR expertise that has elevated our operations and efficiency, which has freed up our internal resources.

  • When looking for HR support for our business we wanted a local company with a personal touch and Oculus HR ticked all the boxes.

    Oculus HR worked with us to ensure that all our policies and employment contracts were up to date and met all UK employment law requirements. The friendly team were also always on hand to answer any queries and advise on any employment law issues. We’re very happy with the support that Oculus HR provided!

  • Having Oculus HR on board has had a fantastic impact on our business. To know that knowledge, support, and advice is just at the other end of the phone/email gives us great peace of mind. 

    We have Oculus HR on-site at both our offices once a month, which is incredibly reassuring for staff to know that should they need HR advice they have that regular opportunity. It also allows management to discuss any issues on a regular basis and ensure they are dealt with correctly and swiftly. 

  • We were keen to work with a local Northeast based company and upon researching, Oculus HR was the perfect fit for us.

    Oculus HR have been an invaluable additional resource to support our in house HR team, giving us the ability to answer staff queries, pull together policies and guide us through processes with ease. They do this in a timely manner ensuring continuous flow for the business. Knowing that a member of the Oculus HR team is at the end of an email or a phone call away to help with any queries and provide guidance, gives us peace of mind that we are doing everything right for our team.

  • We have used the services of Oculus HR for a number of years as our business has grown from 400 employees to around 1100 today. We initially used Oculus to advise on a very broad range of issues supporting the small HR team we had at that time.

    As we have grown, Oculus HR have worked very closely with our team on a number of the more complex matters across a broad range of issues. Their specialist and very knowledgeable team have helped us resolve these quickly and cost effectively with the minimum of disruption.

    Oculus HR have built a great understanding of the ethos of Maxim FM and therefore we have been able to release our team to continue with the more normal day to day functions, removing those bumps in the road every company experiences.

    The old adage ‘spend money to save money’ certainly applies here. I would recommend Oculus HR to anyone who wants to resolve HR issues and just get on with running their business.

  • We chose Oculus HR after following an extensive process to identify a HR partner to work with that we could trust and that could support us in our requirements. It was clear after this research that Oculus were a standout firm to work with and we are very pleased with the service received.

    Oculus have provided a very reliable solution to our HR requirements and have without doubt given us a much better outlook of HR and all things relating to people within our group. They have provided us with a much more organised suite of documentation and a cost effective solution to assisting us for all relevant matters.

    Oculus provided a vast improvement to our HR solutions and provided helpful reassurance to us that we had the right support to deal with a large range of issues that previously weren’t as effectively managed

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