Employee experience can impact on your business in many ways from the retention of staff, workplace culture and day-to-day productivity. Neglecting employee experience can be detrimental to business, so it’s important to assess how you can improve it and understand exactly what it is.
When potential candidates are looking for roles, they will naturally make pre-judgements on what their employee experience may be like working for your business. Once you have valuable, new employees, there is no guarantee of retention, and the less attention you pay to their experience in the workplace, the more likely they are to move on.
What is employee experience?
Employee experience is simply everything your employee experiences at work. Covering the technology they have access to on a daily basis, their team, their interactions with management and so much more. It can be broadly interpreted as it covers the full spectrum of your employee’s role during their time with your business.
Why is employee experience important?
If you place importance on employee experience and focus on improving it, your employees are more likely to be happy at work, engaged and able to complete their work efficiently. We have listed just some of the reasons why employee experience matters, and why it should be a priority for your business.
- Increased productivity
When employees feel valued and like they are making a difference at work, they are more likely to work more efficiently, improving day-to-day productivity levels.
- Attract top talent
In recent years, there has been a real power shift between employers and potential candidates, enabling employees to be more picky when it comes to choosing who they want to work for. Businesses realise that their employees are their best asset, and with that comes the need for retention. After all, a business is only as good as the talent it can retain.
- Financial benefit
It is no surprise that businesses who have a positive employee experience are more likely to reap the financial benefits. With the knock on effect of attracting top talent and increasing productivity levels of staff, businesses will thrive and have the ability to move from strength to strength.
How to improve employee experience
There are many different angles to take when it comes to improving employee experience. We have put together our top 3 tips to help get you started…
1.Encourage communication
Employees need to have trust in their colleagues and managers to feel comfortable in the workplace, so as an employer, it is important to encourage honest dialogue and build respect between teams.
2. Workplace design
The design and feel of the workplace can affect everything from your employee’s daily mood to how they feel about coming to work. Having a comfortable and positive working environment will improve overall employee experience.
3. Provide good tools and technology
For your employees to do their job well, they need good technology and tools to do so. When you give people the tools and effective processes to get their job done, this will improve their overall experience at work.
If you would like to discuss employee experience and how you can improve the environment and culture of your workplace for employees, get in touch! We would love to help you improve employee experience and reap the benefits.
